General: 

Fixed wireless services require a clear “Line of Sight” to the tower. Service eligibility is dependent on your exact location. Plan availability varies by location. 

All discounts and offers are dependent on new standard contract terms. Learn more about plans and billing in our FAQ. Learn more about sign up and cancellation here. Service plans are governed by General Terms and Conditions and our Terms of Acceptable Use policy. 

“Any Plan, One Price” Introductory Offer Event 

CCI offers promotional sales and incentives from time to time. Introductory Offers are intended as customer incentives or signing bonuses for new customers (agreeing to new 2-Year Contract Terms). 

This promotion is a limited time introductory offer valid through March 31, 2021. To qualify for this introductory offer, customer must indicate interest by this date, either by completing the form on our website (above) or contacting a sales representative directly. 

– Eligibility criteria and restrictions apply. 

– Offer for new customers on residential internet services only (not applicable to Business or Enterprise-level services, which can be determined by a Service Level Agreement between the Customer and CCI). 

– Discount offer applies to Monthly Residential Internet Service Plans (including Wireless Plans and/or Wi-Fibre Plans).  

– Services are subject to General Terms and Conditions and contingent on a Standard 2-Year Contract. 

– For all bundle options, total offer value varies by internet service plan. 

– “Install” refers to Standard Set Up & Install appointment and equipment, and is valued at $149.95 Standard Set Up & Install does not include additional equipment needed to reach service level thresholds, as determined at Site Check or installation appointment. 

– Prices referenced in these terms do not reflect GST.  

About Value: 

Discounts are added to service plans and not to any other account fees (specifically, discounts are not applied to Late Fees, Early Cancellation Fees, or costs incurred through service calls). Discounts resulting in account credit do not have cash value. 

Total offer value varies by internet service plan. 

Offer Inclusions: 

Offer can be redeemed for a One-Time discounted Standard Install & Set Up Fee in combination with a monthly plan discount for a period of three months, with a combined Offer Value that varies by internet service plan (from $105.00 to $255.00 excluding GST).   

Monthly Discount:  

The cost of the Customer’s Monthly Internet Service plan will be reduced from its standard monthly price to $59.99 monthly for a period of three months. As the standard monthly price of plans varies, the total offer value varies by the internet service plan chosen by the Customer.   

Offer is valid for a discount on customer’s chosen Monthly Internet Service plan, for the first three months of service. This period begins when the Customer’s service becomes active upon install (“Activation Date” or “Contract Start Date”). Offer is pro-rated to be valid beginning on the Activation Date though to a date three month’s hence, and will be reflected on all monthly invoices to the Customer with billing dates that occur within this period. For example, if a Customer has a successful installation on February 10th, then February 10th is their Activation Date and Contract Start Date. The monthly discount is pro-rated and begins on February 10th and ends on May 10th, and therefore will be reflected on the monthly invoices dated March 1st, April 1st, May 1st and June 1st.   

Install Discount:  

The Customer’s Standard Install & Set Up Fee will be reduced from the standard One-Time Fee of $149.95 to a One-Time Fee of $75.00.  

Total Offer Value:  

The Total Offer Value varies dependent on the Customer’s choice of Monthly Internet Service Plan (subject to availability by location, verified by a Site Visit) and is calculated at $75.00 (the discount on Standard Install & Set Up Fee) plus three times the difference between the promotional monthly rate of $59.99/month and the regular monthly rate of the chosen plan.  

As per our standard 2-Year Contract Terms, the Customer agrees to purchase an Active Monthly Internet Service Plan and is welcome to modify their plan during their Contract Term. If the Customer elects to modify their selected plan during the promotional period, the total value of this Introductory Offer is not affected by this change.  

Offer Value by Eligible Residential Monthly Internet Service Plan:  

Wireless Internet Plans 

• Pro Plan – 5 Mbps: $120.00 savings (Standard price $74.99/month reduced to $59.99/month for three months, plus $75 discount on Standard Install & Set Up Fee) 
• Pro Plus Plan – 10 Mbps: $180.00 savings (Standard price $94.99/month reduced to $59.99/month for three months, plus $75 discount on Standard Install & Set Up Fee) 

• Ultra Plan – 20 Mbps: $195.00 savings (Standard price $99.99/month reduced to $59.99/month for three months, plus $75.00 discount on Standard Install & Set Up Fee) 
• Extreme 30 Plan – 30 Mbps: $195.00 savings (Standard price $99.99/month reduced to $59.99/month for three months, plus $75.00 discount on Standard Install & Set Up Fee) 
• Extreme 50 Plan – 50 Mbps: $222.00 savings (Standard price $109.99/month reduced to $59.99/month for three months, plus $75.00 discount on Standard Install & Set Up Fee) 
• Extreme 100 Plan – 100 Mbps:  $252.00 savings (Standard price $119.99/month reduced to $59.99/month for three months, plus $75.00 discount on Standard Install & Set Up Fee) 

Wi-Fibre Internet Plans  

• Internet 30 Plan – 30 Mbps: $105.00 savings (Standard price $69.99/month reduced to $59.99/month for three months, plus $75 discounts on Standard Install & Set Up Fee) 
• Internet 50 Plan – 50 Mbps: $150.00 savings (Standard price $84.99/month reduced to $59.99/month for three months, plus $75 discount on Standard Install & Set Up Fee) 
• Internet 100 Plan – 100 Mbps: $195.00 savings (Standard price $99.99/month reduced to $59.99/month for three months, plus $75 discount on Standard Install & Set Up Fee) 

Combined Bundle Discounts vary dependent on customer’s selection of Bundled Service.  

Combining with Other Offers and Promotions: 

This promotion is considered an “Introductory” offer which means it is only for new customers and cannot be combined with any other previous “Introductory” offers CCI has offered in the past (first month free, $25 off for 6 months, etc.). This promotion may be combined with other ongoing offers, including Refer A Friend (get a free month in-term) and Prepay (12th month free), except where stated otherwise. The promotion can be combined with standard discounts on Bundled services. Customer may not combine with “pay up-front” discount offer for Enhanced Home Wi-Fi service. 

Contractual Termination Fees: 

If the Customer entered into a 2-Year Contract and Services are terminated by the Customer prior to the 24 month Contract period, the following will be charged for early termination, per service under contract: $20.00 per month pro-rated over the remaining months of the Contract, or $200.00, whichever is less. In addition, service discounts included on individual services as part of a bundled package will no longer apply if any of the services in the bundled packages are cancelled. The services remaining will be charged at full price for the remainder of the contract period. 

 

Miscellaneous:  

• All of CCI Wireless’ General Terms & Conditions apply. 
• CCI Wireless reserves the right, in CCI Wireless’s sole discretion, to modify, terminate or suspend any promotion without notice.  
• If this promotion results in Account Credit, Account Credit cannot be transferred to another CCI Customer Account in any form. 
• CCI Wireless is the sole and final arbitrator of any Eligibility Requirement. 
• The value of the Offer is calculated on a one time value appointment, at the time services are activated (Activation Date).  

• In the event that the Customer elects to modify their active Monthly Internet Service Plan during the promotional period of three months, the value of the Offer will not increase or decrease based on this change.  
• If redeeming this promotion results in Account Credit, the Account Credit has no cash value. The Account Credit awarded must be used as a payment for CCI services and any remaining balance will not be paid out in the event of a Customer later choosing to end their services with CCI Wireless, regardless of other valid Account Credit being paid out, and regardless of the circumstances of the Customer ending their services with CCI, including but not limited to cancellation due to Move, unresolved Service Issues. 

• An example of valid Account Credit being paid out is if a Customer prepays or overpays for their monthly balance, resulting in a positive account balance that would be returned to the Customer if the Customer cancelled their services and was not subject to Termination Fees exceeding the total positive account balance.