Better Service Added to CCI Towers

Upgrade to LTE

CCI Wireless is in the process of upgrading all its towers with new hardware to offer customers a better, faster connection, enabled by LTE. Availability varies by location, and will expand as we upgrade more towers. All new towers built or acquired by CCI will include LTE equipment. Of our 189 towers across the province, 105 are offering this “Long-Term Evolution” connection.

HOW TO UPGRADE

To receive this new connection, we have to change out the equipment on your home. An appointment is required in advance. Book right away to get your new services soon! The easiest way to do this is to call us between 8am and 8pm at 1-888-240-2224, then select Option 1 for Customer Care. If you have any additional questions, our Care agents are happy to walk you through the upgrade process.

COST OF UPGRADE

A fee is applied to your account to cover some of the cost of installer labour and new outdoor equipment. The fee is $100, with your next month’s service free. Install includes the necessary indoor and outdoor equipment and installer labour. New customers will pay the regular $150 install fee with their first month’s service free.

People high-five Don’t forget that you can get a free month’s service
at ANY time with our Refer A Friend program!

 

Building a

Network of Care

with the Stollery Children’s Hospital Foundation

 

CCI Wireless has partnered once again with the Stollery Children’s Hospital. While we upgrade our telecommunications network, we’re helping the Stollery build its Network of Care. The Stollery does fantastic work in northern Alberta, bringing smaller rural health centres up to a “Stollery standard of excellence.” As the Stollery removes barriers for rural kids to get the care they need, they are an excellent match for CCI, where our mission is to connect under-served rural Albertans.

For every customer upgraded from WiMAX to LTE on any of 11 towers, we are donating $25 to the Stollery. New customers will generate a $50 contribution! We’ll do all the work – there are no promo codes or deals to mention on the phone, so all you need to do is sign up.

LTE TOWERS ON THE STOLLERY CHARITABLE PROMOTION:

Assineau River
Driftpile
High Prairie
Horse Lake
Pipestone Creek

Sexsmith
Slave Lake*
Smoky Lake
Spirit River
Wabasca-Demarais
Watino

*LTE on Slave Lake tower will be live in late 2017

Availability of Upgrades

 

We have TWO ways to check whether LTE (or Wired) has arrived in your town! If you don’t know if you’re in our our service zone and would like to see, check our Coverage Map for a visual representation of service area, based on distance from each tower.

If you are a current customer and know which tower you are connected to, you can use the Availability Chart to check what services are equipped on your tower.

Both resources are simply an approximation of CCI Wireless’ coverage areas. Call us for the most accurate assessment of your exact location.

Starter Plan

$49.99

per month

Sign Up
Speeds

2 Mbps

(up to) Download

750 Kbps

(up to) Upload

Features

Unlimited Data Usage

No Data Caps

No Hidden Fees

Up to 2 Active Devices

5 Email Accounts

Typical User

Checking your email with attachments.

Surfing the net.

Streaming radio.

Pro Plan

$74.99

per month

Sign Up
Speeds

5 Mbps

(up to) Download

1 Mbps

(up to) Upload

Features

Unlimited Data Usage

No Data Caps

No Hidden Fees

Up to 4 Active Devices

7 Email Accounts

Typical User

Home networking

Downloading of large files

Video Streaming (Netflix, CraveTV, etc…)

Pro Plus Plan

$94.99

per month

Sign Up
Speeds

10 Mbps

(up to) Download

1 Mbps

(up to) Upload

Features

Unlimited Data Usage

No Data Caps

No Hidden Fees

Up to 7 Active Devices

10 Email Accounts

Typical User

Online Gaming

HD Video Streaming

(Netflix, CraveTV, etc…)

Call usService UpdatesEmail Us