How to get the right rural residential internet plan

The internet has evolved from a luxury to a utility for Canadians. We depend on it for shopping, work, studying, socialization and news. These needs don’t change regardless of where you live. Rural Canadians depend on the internet too and each household can have very different needs.

Depending on your household’s internet usage, the upload and download speeds you require can vary. In most cases, the download speed is most crucial. The speed of your internet connection depends on your service plan and the type of connection you’re on with your service provider.

Here’s a couple pointers on how to make the choice that fits your needs for your rural household:

1. Identify your speed needs


Do you have two people in your household, mostly using the internet for surfing the web? Or, are you a family of five, with all the kids gaming and using multiple devices to stream video simultaneously?

With internet plans, speeds is expressed as “megabits per second” or Mbps. Determining what speed you need depends on what you’re using your internet connection for and how many people or devices are in your household. For reference, for HD video streaming on one device, 5 to 8 Mbps will provide a buffering-free experience.

If you’re mostly surfing the web using your smartphone or computer, you should have a seamless experience with 5 Mbps download speed.

If you use your internet connection to download large files, you may need a plan that offers as much as 20 Mbps download speed.

Needs (and speeds!) will vary depending on usage scenarios, so it’s best to determine what your needs are up-front and discuss these with your internet service provider.

2. Choose the best connection type


Your connection type can also play a huge part in the internet connectivity your residence can achieve.

For example, CCI Wireless offers three different connection (0r service) types across our network, which deliver different speeds. The availability of a certain service type will vary based on your specific geographic location.

Fixed Wireless

This service requires a clear ‘line of sight’ to provide quality connections. Because of this, available speeds depend on your exact location. In this instance, the best technology type available to your residence is installed to sustain a consistent connection. Learn more.


Digital Subscriber Line (DSL) infrastructure delivers a hard-wired connection directly to the home. This allows for higher bandwidths than traditional Wireless internet services, at an affordable price. CCI offers this type of service in 18 Wired Towns across Alberta. Learn more. 


Currently available in select areas, all buildings in a CCI Wi-Fibre Zone can access 50 to 100 Mbps speeds thanks to our hybrid of Wireless and Fibre technology. Small access points allow every resident to reliably access superior speeds. Each “microcell” access point connects back to our network via fibre-optic cables. This provides a scalable solution with city-like internet speeds in rural areas without expensive or disruptive infrastructure. Learn more. 

3. Choose a provider with reliable customer service


Sometimes internet connections just don’t work the way we would like them to, especially in rural areas where connectivity solutions can be more complex. Urban centers often don’t have the same challenges as remote areas, as the population density allows for more hard-wired reliable network solutions. Due to this, choosing a rural provider with excellent customer service standards is very important.

CCI is an Alberta-Grown company that specializes in providing residential service to rural and remote areas. Our network is monitored 24/7 at a state-of-the-art Network Operations Centre in Calgary. You can reach our Tech Support team (also located in Calgary) 365 days a year. We are here to help our customers whenever they may need us. We’re passionate about serving the under-served and perfecting rural connectivity!