Contact Us

Please note that the fastest way to get help with a service-related issue is to call our Calgary Contact Centre, open 365 days/year


Phone number:



Visitor Address:

465 Aviation Road NE – Suite 137, Calgary, AB T2E 7H8
NOTE: We are discouraging visitors at this time.

Mailing Address

If you pay by cheque, please mail to:
CCI Wireless
1338 36th Ave NE, Suite N
Calgary, AB T2E 6T6

Click for the BBB Business Review of this Internet Services in Calgary AB

Think there’s an outage? Check our Twitter feed for updates.

We tweet as quick as we can to keep you in the know.

When there is an outage, our toll-free phone line will have a pre-recorded message explaining what’s happening, so you don’t have to stay on hold. Call us at 1-888-240-2224 and select “Technical Support” to listen.

Latest Tweets:

Send us a message on Facebook.

We’re most responsive Monday – Friday, 9AM – 5PM, but you can leave a message anytime*. Our conversation will be saved in your Facebook Messenger inbox.

*Please note that this isn’t a live chat tool, and the quickest way to get help is to call 1-888-240-2224.

Our Hours in Detail

Customer Care Line

Monday to Friday, 8AM to 8PM
Weekends & Holidays, 8AM to 5PM
New Customers, Account Details and Billing

Tech Support Line

Monday to Friday, 7AM to Midnight
Weekends & Holidays, 8AM to 5PM
Issues with Equipment and Service


Contact Form

This form delivers instantly to our Customer Care inbox. An agent will contact you within the next business day.

Email Us Directly

If you’d prefer to send an email to a specific CCI team, these addresses will help you direct your message.

Customer Care

Technical Support